Returns & Exchanges
At Niconi, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for unused and unopened products. If your order doesn't meet your expectations, we are committed to making it right through a seamless exchange or refund process.
Initiate Your Request
Log into your Niconi account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Securely pack the unused products in their original packaging, ensuring all seals are intact, and include your original packing slip inside.
Ship to Niconi
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our beauty experts inspect the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing